{"product_id":"bespoke-ordering-deposit","title":"Bespoke Ordering Deposit","description":"\u003cp\u003e\u003cstrong\u003eThank you so much for committing to owning a piece of Natasha Lucia Jewellery. \u003c\/strong\u003e\u003cstrong\u003eEach bespoke piece is made slowly, intentionally, and uniquely for you.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease take a moment to read the following terms before placing a deposit.\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDeposits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA deposit is required to secure your commission and begin the design and making process.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDeposits are non-refundable once design work or making has begun, as time, materials, and creative labour are immediately invested.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDesign \u0026amp; Adjustments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTurnaround time will be discussed and agreed at the time of enquiry.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMinor refinements may be possible, but any design changes requested after the deposit is paid may incur an additional fee, depending on the extent of the change.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eSignificant design changes may require a new quote or timeline.\u003c\/span\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eUniqueness \u0026amp; Variation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePlease note that due to the handmade and often organic nature of the process (including sand casting), no two pieces will ever be exactly the same.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eSmall variations in texture, shape, and finish are a feature of the work, not a fault.\u003c\/span\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eMaterials \u0026amp; Stones\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAll stones are subject to availability. If a specific stone becomes unavailable, a suitable alternative will be discussed with you before proceeding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNatural stones may contain inclusions or variations — this is part of their character.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSizing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIt is the customer’s responsibility to provide accurate sizing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eResizing after completion may be possible depending on the design, but may incur an additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBalance \u0026amp; Completion\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe remaining balance must be paid before the piece is released or shipped.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCompleted work will not be dispatched or handed over until payment is received in full.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCancellations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIf you choose to cancel after work has begun, the deposit will be retained to cover time and materials already invested.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIf work has not yet started, please get in touch as soon as possible — each case will be handled fairly and transparently.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCare \u0026amp; Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eCare instructions will be provided. Normal wear, accidental damage, or misuse are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHandmade jewellery is not indestructible — please treat it with care.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Natasha Lucia","offers":[{"title":"Default Title","offer_id":53239488971016,"sku":null,"price":50.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/6792\/4744\/files\/2025-08-29_125345_2.jpg?v=1767877400","url":"https:\/\/www.natasha-lucia.com\/products\/bespoke-ordering-deposit","provider":"Natasha Lucia","version":"1.0","type":"link"}